Privacy Policy

Welcome to French DNA ( – a Subsidiary of Brand & Brand International ). We insist upon the highest standards for secure transactions and the protection of your Personal Information and its privacy. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.

This Privacy Policy describes the types of personal information collected by French DNA, This may include information such as name, contact details, email address, and other relevant data. how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

Privacy Policy specifically applies to the information collected through French DNA Online, which likely refers to the website or any online platforms operated by French DNA. It does not cover any information collected through other channels, such as brick-and-mortar retail stores, promotions, personal contact programs, or any other means not related to the online platform.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. Our Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

What kind of information does French DNA collect?

 Collection Of Personally Identifiable Information and Other Information

 French DNA’s approach to data collection is focused on obtaining only the necessary information to ensure accurate service, particularly for completing purchases or processing refunds. The types of customer information they may collect include:

1. Basic Contact Information: Name, address, telephone number, and email address.
2. Purchase Details: Descriptions of the items requested or purchased by You.
3. Language Preference: Information about the preferred language of the customer.
4. Technical Information: IP address, the operating system of the computer, and the browser type and version used by You.

It’s worth noting that the data collected seems to be limited to what is essential for transactional and service-related purposes, and they may not be collecting extensive personal information beyond what is necessary to fulfill services.

As always, You should carefully review the specific privacy policy of French DNA or any other company they interact with to understand precisely how their personal information is collected, used, and protected. If you have any concerns or questions about your data privacy, you should reach out to French DNA customer support for further clarification. We may automatically track certain information about you based on your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

French DNA does not collect or store Credit Card Debit Card or banking information. By not retaining sensitive financial information, French DNA reduces the risk of potential data breaches and enhances the security of your payment details. Instead, the payment card information is directly transmitted through a secure payment gateway provider to the payment network or the relevant bank for processing the transaction.

2. Registration

In order to take advantage of some features of the site, you must register and create a member account which is free. An online registration form you to provide information such as your name, email address, and password.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

This practice is in line with standard security measures for online accounts and serves to protect your personal information and maintain the overall security of the platform. It’s essential for you to follow these guidelines and be mindful of your account security to minimize any potential risks.

3. Technologies That Allow Us To Customize Your Experience On French DNA

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customize your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited French DNA before. They also may enable you to save your preferences. Each technology is explained below.

Web Beacons and Tracking Links

Web Beacons (also called clear gifs and pixel tags), tracking links, and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising, and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.

Cookies

Browser Cookies are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies are similar to Browser Cookies, except that they can store more complex data than simple text and are stored in your browser, rather than on your hard drive. You can have your browser and/or plugs to your browser, such as Flash, notify you of, or automatically reject, Cookies. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.

4. Use of Your Personal Information, Demographic and Profile Data

French DNA uses personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. We use your personal information to resolve disputes or troubleshoot problems related to the services. This information is utilized to promote a safe service and protect against error, fraud, and criminal activity.; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

Collecting and analyzing demographic and profile data about users’ activity on our website used to understand our audience better and improve our products and services.

5. How Do We Mutually Benefit From Personal Information?

Marketing Emails

In case you choose to leave your email address with us we would deliver to you information through emails such as our newsletters, surveys, or other email messages containing product and event information, cosmetics tips, or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

Text Messages

If you have chosen to leave your mobile phone number with us on, you may receive text message/SMS alerts containing product and event information, cosmetics tips, or promotions on your mobile phone. Please note that French DNA will never send you any unsolicited text messages on your mobile phone. We do not charge any fee for you to receive any text messages from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone Calls

If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information.

Communications to Serve You

If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, SMS and WhatsApp concerning the website or contact you regarding your customer service requests or questions. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that French DNA offers its customers.

Customized Service

French DNA may use the personal information you have chosen to give us to provide you with customized service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customized information may be conveyed to you by way of emails or text messages/sms and phone calls.

Special Events, Questionnaires, and Surveys

On special occasions, French DNA  may organize special events like contests, promotions or questionnaires, and surveys. There may be specific rules or terms applicable to these promotions that explain how any personal information you provide will be handled. We strongly suggest you review the applicable rules before participating. To an extent, any special event, questionnaire, or survey is not subject to specific rules. The processing of personal information is governed by this Privacy Policy and the purposes it sets forth.

Employment

We provide you with a means for submitting your resume or other information through our Platform for consideration for employment opportunities at the Company.  we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will retain your information for further recruitment opportunities that may arise unless you tell us that you no longer wish for us to retain your information.

6. Advertisements on French DNA

We use third-party advertising companies to display ads on our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We are not responsible for the data practices of other websites that users might visit through ads or other links on our site.

7. Links to Other Sites

Occasionally, we may make available a link to a third-party web site. These links allow you to navigate away from your portal to other websites. The linked sites are not under our control and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for any transmissions received from linked sites, including webcasting or other forms of data transmission. We provide the links to you only as a convenience. We do not endorse the site or its use or contents. We make it clear that providing a link doesn’t imply endorsement of the linked site, its content, or its use.

8. Sharing Of Personal Information

We may share personal information with our other corporate entities and affiliates This involves sharing data with related companies under the same corporate umbrella, who may use the said information in accordance with this policy to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing than we request you should not provide us with any information.

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include Webstore Management: Managing the operation of your online store. Order Processing: Handling the processing of customer orders. Courier Companies: Managing product deliveries. Data Analysis Firms: Analyzing data for insights. Customer Support Specialists: Providing customer assistance. Email Vendors: Handling email communication. Web-Hosting Companies: Managing website hosting. Fulfillment Companies: Coordinating mailings and fulfillment processes. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

We may disclose personal information if legally required to do so by law or in the good faith belief that such disclosure if it’s reasonably necessary to respond to court orders or legal processes. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

9. Business Transfer

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personally identifiable information on the website you agree that your data may be transferred to such parties in these circumstances.

10. Compliance With Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process, or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

11. Transfer Of Data To Other Countries

French DNA, our affiliates, and third parties involved in data processing are located in India. This provides transparency about the entities that may have access to your data. we state that these parties are required to uphold the privacy representations outlined in our Privacy Policy, in accordance with the applicable laws of India. This reinforces the commitment to maintaining your privacy under the legal framework of the country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.

12. Choice/Opt-Out

We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account.

If you wish to remove your contact information from all our  lists and newsletters, you can email us at info@french-dna.com or call us on +91-7807804819

13. Policy Change

Our Privacy Policy may change from time to time. Providing clear and timely notifications of any updates to our Privacy Policy is crucial for maintaining transparency and building trust with our users. This approach helps u stay informed about how your data is being collected, used, and protected. we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

14. Your Comments

We welcome your feedback. If you have any questions or need assistance regarding privacy policies, data protection, or any related topic, feel free to provide more details at info@french-dna.com and we will be glad to help!

15. Our Rights

We have the option to electronically monitor areas of the portal this indicates our ability to oversee certain sections or activities on our platform and may disclose different types of  Content, records, or electronic communication of any kind Legal Compliance: Disclosure may be done to satisfy any applicable law, regulation, or government request. Operational Necessity: Disclosure might be necessary or appropriate to ensure the proper operation of the portal. Rights Protection: Disclosure could be carried out to protect our rights or the rights of various parties associated with the portal (users, sponsors, providers, licensors, or merchants).

We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit the quantities of items purchased by each customer.

16. Children & Data Collection

Our platform is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse our platform, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records.

17. Your Consent

By using the Website or providing personal information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. You cover both the collection and use of information, as well as sharing practices.

If you believe that any information we are holding on you is incorrect or incomplete, You can withdraw your consent, as per this Policy where applicable, by sending an email to info@french-dna.com

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.